Shipping and returns

                 It’s the cause not just delivery..

 

Free Shipping over AUD 99.00

We use TNT Sri Lanka to deliver our products. We use standard delivery facility. Normally it will take 5 days to deliver to your door. Same time we will send you tracking number to track your order.

 

We use Flat rate shipping method          AUD 7.70

 

Our shipping rates will vary monthly due to exchange fluctuations.

We dispatch parcels every weekday from Sri Lanka and we will email you TNT tracking number to you to track your purchases.

International Orders

We do not handle international orders.

Returns

J&U is social responsible project meant to uplift the living standards of the less privileged. By consuming support people who are trying hard to improve their lives. Your returns will damage the cause, therefore we not accept returns.

However we are happy to exchange products within 30 days of purchase, upon return of the product and receipt provided that the seal has not been opened with the exception of spoiled products. It is your responsibility to cover postage charges for returning and re-sending the item(s) for exchange.

Please contact:

support@jandu.com.au